Frequently Asked Questions
Get your questions about VirtualSMS answered
What is a virtual number for SMS?
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A virtual number is a temporary phone number you can use to receive verification SMS in apps and websites, without needing a physical SIM card or a carrier plan.
Is it safe to use a virtual number?
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Yes, it's completely safe. You only use the number to receive the verification SMS code. No personal data is attached and the number expires after use.
How long does it take to receive the SMS?
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In most cases, the SMS arrives in under 60 seconds. Our average delivery rate is over 98%.
Can I use it for WhatsApp?
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Yes, WhatsApp is one of the most popular services on our platform. Available in the standard packages.
How does payment work?
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You top up your account balance via PIX or cryptocurrency. The amount is only charged when you activate a number.
What if I don't receive the SMS?
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If the SMS isn't delivered within 20 minutes, the process is automatically canceled and the balance is refunded to your account.
What's the difference between the servers?
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Each server uses a different number provider. Some have a higher delivery rate for certain services. We show each server's success rate so you can choose the best one.
Can I use the same number more than once?
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No. Each number is single-use. A new number is provided for every verification. This ensures greater privacy and security.